Can I cancel my order?

Your order is sent electronically for fulfillment about 2 hours after the order is placed. Our support team can attempt to contact the supplier for cancelation if the order was already sent to the warehouse, but there is no guarantee the order can be pulled before it is shipped.

Please contact us immediately if you need to cancel your order: support@festivano.com (with your order number in the subject line).

Please note: Customer support agents are available Monday-Saturday 9am - 6pm CST.